Shipping policy

SHIPPING POLICY

• Orders are processed within 1–3 business days of payment confirmation
• Estimated delivery: 3–5 business days after dispatch (may vary by destination)
• Tracking information is provided via email once your order ships

We are not responsible for delays caused by carriers, customs, or events outside our control.

CUSTOMS & IMPORT

International orders may be subject to import duties or taxes charged by the destination country. These are the responsibility of the customer.

SHIPPING QUESTIONS

For any shipping enquiries, contact support@mellowsteam.com.

Mellow Commerce Limited
Registered Office: Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong