PRIVACY POLICY
Privacy Policy for mellowsteam.com (referred to hereafter as "the Website")
Please note: The Website privacy policy may change from time to time, and changes are effective upon posting. Please check back frequently for updates, as it is your sole responsibility to be aware of changes. The Website does not provide notices of changes in any manner other than by posting the changes on this Website.
If you do not agree with the terms of this privacy policy, please do not provide any information to the Website or use any of the services or products offered on mellowsteam.com.
Information Collection, Use, and Dissemination Practices
This policy applies to the Website's collection, use, storage, and disclosure of information on:
- (a) our websites, including all divisions, subsidiaries, and related companies (collectively, "the Websites"),
- (b) various third-party websites, and
- (c) other information collection, including purchase of customer lists from third parties.
The Website is not responsible for the information collection or privacy practices of third-party websites or applications.
1. COLLECTION OF INFORMATION
1.1 SURVEY INFORMATION
The Website may collect information from individuals via voluntary surveys, order forms, or registration pages, online or offline (collectively, a "Survey"). Survey information may include name, email address, street address, zip code, phone numbers, birth date, gender, salary range, education, marital status, occupation, personal and online interests, and other requested information ("Survey Information").
Providing survey information is voluntary. Individuals may receive incentives for providing this information.
1.2 OTHER INFORMATION
Other occasions for information collection include:
- Making a claim or redeeming an incentive offered by the Website or third parties
- Contacting customer service for assistance
- Subscribing voluntarily to services or newsletters
1.3 COOKIES, WEB BEACONS, AND TECHNOLOGY INFORMATION
(A) COOKIES
A cookie is a small data file stored on your computer to identify you and enhance your Website experience. Users must accept cookies to access all Website features.
(B) WEB BEACONS
Web beacons are code snippets used to track user behavior and link activity with previously collected information for marketing purposes.
(C) NEW TECHNOLOGY
Technology evolves rapidly. The Website encourages users to review this policy periodically for updates regarding technology use.
1.4 OUTSIDE INFORMATION
The Website may receive information about users from third parties or public sources ("Outside Information").
1.5 INDIVIDUAL INFORMATION
"Individual Information" includes Survey Information, Other Information, Technology Information, Outside Information, and any other data collected by the Website.
1.6 CHILDREN'S PRIVACY
The Website does not knowingly collect personal information from children under 13. Any such information discovered will be deleted immediately.
1.7 CREDIT CARD INFORMATION
Credit card numbers and related information may be collected when users make purchases. Such information is encrypted using SSL and disclosed only as necessary to complete transactions.
2. USE OF INDIVIDUAL INFORMATION
2.1 DISCRETION TO USE INFORMATION
Mellow Commerce Limited may use Individual Information for any legally permissible purpose. We do not sell or share customer information.
2.2 EMAIL
We may use Individual Information to send promotional emails. Separate lists may be maintained. To unsubscribe, follow instructions in each email.
2.3 TARGETED ADVERTISING
Individual Information may be used to show relevant products or promotions through email, direct mail, or other channels.
2.4 USE OF TECHNOLOGY INFORMATION
Technology Information helps track browsing habits, improve user experience, and target advertising effectively.
2.5 PROFILES OF INDIVIDUALS
Profiles may be created by combining Survey Information, Third-Party Information, and Outside Information to personalize services and offers.
2.6 STORAGE OF INDIVIDUAL INFORMATION
Information is stored in secure databases with firewalls and other measures. However, the Website cannot guarantee against unauthorized access or breaches.
3. DISSEMINATION OF INDIVIDUAL INFORMATION
3.1 ORDER FULFILLMENT
Individual Information may be shared with third parties solely to fulfill orders or provide requested services.
3.2 LEGAL PROCESS
Information may be disclosed in response to subpoenas, court orders, or other legal processes.
3.3 SUMMARY DATA
We do not sell or share customer information.
3.4 ACCESS
Users may access their Individual Information to correct or delete it by contacting customer service. Email service providers may also verify email origin as needed.
4. PRIVACY PRACTICES OF THIRD PARTIES
4.1 ADVERTISER COOKIES AND WEB BEACONS
Third-party advertisers may use cookies or web beacons to track user behavior. The Website is not responsible for these practices.
4.2 LINKS
The Website may contain links to third-party websites. Mellow Commerce Limited is not responsible for privacy practices or content of those sites. Links are provided for convenience only.
5. UNSUBSCRIBE PROCEDURES
To stop receiving emails, contact customer service using the information below. We may add Individual Information to multiple internal lists.
For general privacy guidance, you may also visit: www.ftc.gov
COMPANY CONTACT INFORMATION
Mellow Commerce Limited
Registered Office: Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong
Email: support@mellowsteam.com